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Others Say

Below are comments from participants in our workshops and other clients whom we have assisted.

Business Planning

"Our business plan has given us the focus and direction to make our business bigger and more successful. Taking part in this program has been worth a lot of money to us."
Graham Cann, Director Australian Valve and Engineering, Ballarat

Benefits from the Business Planning Program? There have been lots! It gave me the confidence to be more available and open with staff and made me understand the importance of communication. Everyone is able to do a better job now. Last year we exceeded our charter target and this year the staff have set it even higher. People now come to our after hours staff meetings to find out what's going on and at Christmas I got flowers and champagne from my staff. Definitely a first."
Sue McKenzie, Bacchus Marsh Coaches, Bacchus Marsh

"Very informative, great tips for small business operators. Well presented, good handouts, excellent participation activities. Great value in the mentoring session, looking forward to the review workshop". Viv Collins, Bendigo Tourism

"The BDN Business Planning Workshop has helped our small family business to formulate a plan that is taking our company into the new millennium with a focus on change and more efficient customer service. It's comforting to know that we have a solid plan in place, that allows for changes in technology and customer needs. It's been an exciting and busy New Year. Thank you BDN for all your help; the benefits are really starting to show. "
Symon Roberts, Lewis Engineering, Thomastown

"Wish I had done the Business Planning Program fifteen years ago!"
Frank Taylor, Termi-mesh Victoria, Research

"The program was important for me, because it provided a network for meeting other local business people. We meet on a regular basis to discuss common problems. The program and follow on support helped me focus on where I am taking the business."
Graham Wilkie, Natures Cargo, Ballarat

Ecommerce Solutions

"The information from the E-commerce workshop was invaluable. Before the program I had preconceived ideas on what we needed. The program shed new light on how we should approach our presence on the web and how to get there. I feel much wiser, smarter and better informed".
Angela Towers (Natures Cargo)

"The overview from the E-commerce program was great. I now have a clear understanding of how the internet is utilised in business. My objective was to find out if it was relevant to my business at the moment. From the program I was able to determine that at this point in time it's not. There is a lot of myth and cloud around concerning e-commerce plus there can be a lot of expense for little return so you really need to know why and how its going to work in your business".
Julie Rodini (Stellas Naturally Fine Foods)

"We had already done a lot of work setting up our web page, however the program highlighted areas we needed to be more aware of, particularly marketing aspects.
Hanna Glazebrook (Golden Gates Education)

"Everybody in business really needs to know how the internet works - even it they don't want to be part of it - it's the way of the times".
Kerry Murtagh (Kerry Trading)

"The program was fantastic. It was delivered and explained concepts at our level without all the jargon associated with this type of industry".
Laurie Gillett (Men Only)

"I don't know how you could improve the E-commerce program as it was wonderful. I got some much knowledge and information from the workshop it was great".
Sue Wakefield (Greenvale Kinder Haven)

"The E-commerce program opened up new areas we hadn't previously thought about particularly different ways to market products on the net".
Patricia Harvey (Northern Tag Stringer)